Steps per Automations
Automations consist of steps. It indicates any action on data, for example: sending data to Google Sheets or sending an SMS message. You can add to your active automation as many steps as your plan allows you.
![](https://storage.crisp.chat/users/helpdesk/website/c0c2f9e20f060800/49bc8e45-e00e-4940-828b-69da5c_1svla4q.png)
Each automation has a trigger (event) and at least one action.
Every automation setup starts with specifying the following steps:
What data do you want to get from one app?
When do you want to get it?
What action do you want to perform in another app?
![](https://storage.crisp.chat/users/helpdesk/website/d90c85e988327000/a9b50e01-9090-4d2f-9897-e639c4_1crx5n3.png)
Trigger is an event that starts an automation. Triggers can be linked to a specific event that proceeds in real time in the selected app.
Example: form submission, deal status updating, invoice payment.
![](https://storage.crisp.chat/users/helpdesk/website/7dec046be2323000/ee08c956-8d6a-4230-b167-16c42f_12zzq6k.png)
Triggers also can be scheduled to start automations at a certain frequency.
Example: downloading expenses from Ad account once a week or receiving stock balances every 5 minutes.
![](https://storage.crisp.chat/users/helpdesk/website/21af761088f7ee00/782a2b24-59be-47fd-ade7-ae7331_ll0rme.png)
Action is what Albato performs when your trigger occurs. Each completed action is considered as one Albato operation.
![](https://storage.crisp.chat/users/helpdesk/website/24f3ba54075c0800/012475d4-300b-4dac-a1d0-5989e4_1fmra77.png)
User submits a form – trigger.
Data from the form is transferred to Google Sheets – action.
Google sheets creates new row – operation.
![](https://storage.crisp.chat/users/helpdesk/website/c0c2f9e20f060800/49bc8e45-e00e-4940-828b-69da5c_1svla4q.png)
Each automation has a trigger (event) and at least one action.
Every automation setup starts with specifying the following steps:
What data do you want to get from one app?
When do you want to get it?
What action do you want to perform in another app?
![](https://storage.crisp.chat/users/helpdesk/website/d90c85e988327000/a9b50e01-9090-4d2f-9897-e639c4_1crx5n3.png)
Trigger
Trigger is an event that starts an automation. Triggers can be linked to a specific event that proceeds in real time in the selected app.
Example: form submission, deal status updating, invoice payment.
![](https://storage.crisp.chat/users/helpdesk/website/7dec046be2323000/ee08c956-8d6a-4230-b167-16c42f_12zzq6k.png)
Triggers also can be scheduled to start automations at a certain frequency.
Example: downloading expenses from Ad account once a week or receiving stock balances every 5 minutes.
![](https://storage.crisp.chat/users/helpdesk/website/21af761088f7ee00/782a2b24-59be-47fd-ade7-ae7331_ll0rme.png)
Action
Action is what Albato performs when your trigger occurs. Each completed action is considered as one Albato operation.
![](https://storage.crisp.chat/users/helpdesk/website/24f3ba54075c0800/012475d4-300b-4dac-a1d0-5989e4_1fmra77.png)
Summing up
User submits a form – trigger.
Data from the form is transferred to Google Sheets – action.
Google sheets creates new row – operation.
Updated on: 01/12/2022
Thank you!