How are additional transactions purchased?
At the beginning of each billing cycle, you are provided with a certain amount of transactions based on the active plan of your choice.
Initially, we use these transactions to measure the work of your automations. But once you reach the limit of the current plan (e.g. your automations have used up all 5000 transactions in the Standard plan), you will then start to use additional transactions if they are available in your account balance.
Please remember that additional transactions are available from the Standard plan and above.
If there are no additional transactions in your account balance, or if you use up all of your additional transactions during the current billing cycle, we will automatically purchase additional transaction packages of 500 transactions each. The payment will be deducted from your account balance. The current fees for additional transaction packages can be found in the billing section of your account or from our pricing page.
If you do not have sufficient funds in your account to cover the cost of the 500 Additional Transaction Package, we will take the money from the payment method associated with your account (credit/debit card).
If you don't have a payment method associated with your account, i.e. you don't have automatic payments enabled, then your automations will be stopped.
We recommend that you either enable automatic payment or maintain a positive balance on your account to avoid interruptions in the work of your automations.
If you have any further questions or would like to provide feedback on this article, please contact us via chat.
Initially, we use these transactions to measure the work of your automations. But once you reach the limit of the current plan (e.g. your automations have used up all 5000 transactions in the Standard plan), you will then start to use additional transactions if they are available in your account balance.
Please remember that additional transactions are available from the Standard plan and above.
If there are no additional transactions in your account balance, or if you use up all of your additional transactions during the current billing cycle, we will automatically purchase additional transaction packages of 500 transactions each. The payment will be deducted from your account balance. The current fees for additional transaction packages can be found in the billing section of your account or from our pricing page.
If you do not have sufficient funds in your account to cover the cost of the 500 Additional Transaction Package, we will take the money from the payment method associated with your account (credit/debit card).
If you don't have a payment method associated with your account, i.e. you don't have automatic payments enabled, then your automations will be stopped.
We recommend that you either enable automatic payment or maintain a positive balance on your account to avoid interruptions in the work of your automations.
If you have any further questions or would like to provide feedback on this article, please contact us via chat.
Updated on: 17/04/2023
Thank you!