Actions setup
Let's consider the steps of adding and setting up the actions:
Create an action and name it:
![](https://storage.crisp.chat/users/helpdesk/website/bd9011ef8b005800/4d0e62b8-7cf6-404b-96c2-518e0e_1ypumli.png)
![](https://storage.crisp.chat/users/helpdesk/website/c8b16b4500249000/10bbc038-650c-4f38-8ba8-f44a03_5ujfh.png)
Create a set of Fields for the action that will be displayed to the user.
![](https://storage.crisp.chat/users/helpdesk/website/6da9586a9ef05000/38b5cf87-6b79-4526-9b0c-98a671_1dsx17p.png)
Set the Requests widget of the “Requests” tab:
![](https://storage.crisp.chat/users/helpdesk/website/c5133d5051b12000/dcaa47f0-2b80-4079-bf73-a775d7_1bh8n1a.png)
The action setting is completed, now the entity is available in your personal account.
Step 1
Create an action and name it:
![](https://storage.crisp.chat/users/helpdesk/website/bd9011ef8b005800/4d0e62b8-7cf6-404b-96c2-518e0e_1ypumli.png)
![](https://storage.crisp.chat/users/helpdesk/website/c8b16b4500249000/10bbc038-650c-4f38-8ba8-f44a03_5ujfh.png)
Step 2
Create a set of Fields for the action that will be displayed to the user.
![](https://storage.crisp.chat/users/helpdesk/website/6da9586a9ef05000/38b5cf87-6b79-4526-9b0c-98a671_1dsx17p.png)
Step 3
Set the Requests widget of the “Requests” tab:
![](https://storage.crisp.chat/users/helpdesk/website/c5133d5051b12000/dcaa47f0-2b80-4079-bf73-a775d7_1bh8n1a.png)
The action setting is completed, now the entity is available in your personal account.
Updated on: 07/12/2022
Thank you!