Articles on: Problems solution

How to fix automation errors

In more than 90% of the error cases, the automation starts working after the user himself does some basic checks and corrects the flaws found. That is, you will most likely be able to solve the problem you are dealing with!

What are the steps?

Check if your automation is API or Webhook type

If the automation is API type, remember that it is not instantaneous in “real time”. This means that you have to wait some time (5 to 10 minutes on average, it depends from service to service) for the Albato system to make the request.

If the automation is of type Webhook, make sure you put the generated Webhook URL for the access key in the specific field of the origin service. It's simple: just copy the link and paste it in the respective field. Know more!

Check app security permissions

Some services have complex security protection, which from time to time can make the process of running automation difficult.

Analyze automation history

Check the automation history for any errors. Usually the cause of the error is in its name, so it is possible to understand and correct it.

Look for specific tutorials on our blog

Select the category and tag you want in our blog and see if we already has a specific tutorial with the use case you are looking for.

Se ainda tiver dúvidas, entre em contato conosco pelo chat. Estamos à disposição para te ajudar!

Updated on: 01/12/2022

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